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The market surrounding Content Management solutions
Mexico's expected market value in Content Management software for 2009 is US$17.3 millions. In turn, this market has reflected a greater opportunity for services’ companies; since Content Management integrated solutions a wide professional services component building. Starting with a content management strategy definition and their lifecycle, and up to the implementation and migration of contents in digital formats.
Today we have detected that most frequent Content Management services are, in first place, the consolidation of documents through content trackers, indexing, cataloging, classification, directories creation, cleaning and searches.
In second place, the definition of workflows for documents' tracking and changing, alerts, records’ management, auditing, updates, creation, edition, and deletion rights management.
The expected growth rate in 2010 for Content Management Software solutions is one digit, 2%. However, growth rates can improve if the Government develops some to the planned projects: 2010 Health Information Digital Network (healthcare); Digital Transition Plan (education), and of course the private’s industry initiatives.
Understanding Content Management
In IDC we understand Content Management as the software that develops, manages, and stores digital works in any media or format.
Among its main features are:
- Streamlines customer service
- Sorts information in a logical way.
- Allows fast and easy access to information.
- Allows concurrent access to the same document.
- Enables easy documents distribution via Internet or intranet
- Stores information in multiple electronic formats.
- Users can access information from different operating systems.
- Security levels to control information access.
- Digital signatures.
- Low storage costs.
Content Management has now an important role in the compliance of regulations and data governance.
The infrastructure aligned to GRC compliance is supported in three main core subjects:
- Information GRC Management.
- IT GRC management.
- Ongoing control and monitoring.
Information GRC (Governance, Risk and Compliance) involves formal policies and processes around entering, gathering, storing, accessing, searching, using, and recovering data, as well as data privacy and its movement across the corporate network.
Ecosystem GRC: Sox, Basel, Corporate governance, HIPPA, SB1386, FISMA, GLBA, Solvency
Surrounding this concept are many solution’s offerings, able to adapt to the particular needs of any organization.
Edgar Fierro
General Director
IDC, Mexico
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