Process Management

Application of methodologies oriented to systematically optimize company’s results, ensuring effective and streamlining processes aligned to the strategy, taking maximum advantage of the benefits of technology and workgroups.

The sole implementation of transactional systems, does not guarantee organizational efficiency. It is necessary to optimize business processes, maximizing the use of available IT solutions in the company.

We know from experience, that organizations do not use their transactional systems effectively, and even their business processes are unlinked and disconnected from each other, negatively affecting the efficiency and results of the company.

To ensure that the organization has an optimal operation, our approach looks for the following:

• Prioritize initiatives according to the organizational strategy. The initiatives related to processes improvement, shall be consistent with the business' priorities. All companies have limited resources; therefore, these initiatives shall also be prioritized according to their impact on business' benefits.
  
  
• Mapping measurements into processes. A clear link between business’ results and processes to be optimize is necessary, therefore, processes key indicators shall be clearly defined to ensure their effectiveness.
  
  
• Emphasize process improvement. It is very important to ensure that the efforts of these initiatives are oriented towards the optimization of the process from end to end, for it to work in a simple and efficient way.
  
  
• Maximize the use of existent applications. It is necessary to seize the available applications’ functionality in the organization, making sure the process is considering the system's advantages, without forgetting that the tools are process enablers.
  
  
• Enable people and manage change. It is necessary to make sure that changes become tangible results. To achieve it, everyone involved in the process shall take part, either as managers or as customers. Change management and skills development, managerial and technical, can guarantee results.
  
  
• Manage continuous improvement. Processes improvement is a never ending activity, therefore it is necessary to design processes, define roles and train the people that will guarantee that the improvement cycle is continuous and effective.
  
  
• In Intellego, we help our customers to get concrete results, streamlining the implementation of their strategy through the optimization of their processes.

• Process Strategy and Architecture
• Process Optimization
• Change Management

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